If you are unhappy with your order you may return your purchase within 30 days of shipment for a refund or exchange. Shoes must be in original, unworn condition to be accepted for returns/exchange (unless defective). Beyond 30 days, our products are guaranteed against defects and workmanship.
Enclosed in every order is:
Merchandise Return Form to be filled out.
Returns & Exchanges information with instructions for
either a return or exchange.
UPS Pre-Paid Return Sticker for your convenience.
No shipping charges will be applied to exchange orders. Straight returns are charged a fee of $6.95 if the UPS Pre-Paid Return Sticker provided is used. The cost of shipping an item to us is the responsibility of the customer. (Note: exceptions to this policy are made for defective items).
Reviewed 5 out of 5 starsStar 1Star 2Star 3Star 4Star 5(1) reviews
Reviewed 5 out of 5 starsStar 1Star 2Star 3Star 4Star 5John, Pittsburgh, PA, 2/29/2020
Half size smaller / True to Width
Recommend to a Friend:
Yes. I find this boot to be the best for everyday wear. I live in Pittsburgh, PA and the winters are rough. This boot is comfortable, relaxed, and warm. I normally wear a size 10 but with BORN, I wear a 9 1/2. I Highly Recommend this boot and the Allegheny lace up shoe. Buy them for yourself and perhaps your father or friend. Also, my wife has several pairs of BORN as well.